CVE-2010-3040
CVE-2010-3040 is a critical-severity vulnerability in Cisco Intelligent Contact Manager with a CVSS 2.0 base score of 10.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-119.
Key facts
- Severity: Critical (CVSS 2.0 base score 10.0)
- EPSS exploit prediction: 8% (94th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-119
- Affected product: Cisco Intelligent Contact Manager
- Published:
- Last modified:
Description
Multiple stack-based buffer overflows in agent.exe in Setup Manager in Cisco Intelligent Contact Manager (ICM) before 7.0 allow remote attackers to execute arbitrary code via a long parameter in a (1) HandleUpgradeAll, (2) AgentUpgrade, (3) HandleQueryNodeInfoReq, or (4) HandleUpgradeTrace TCP packet, aka Bug IDs CSCti45698, CSCti45715, CSCti45726, and CSCti46164.
Frequently asked questions
- What is CVE-2010-3040?
- Multiple stack-based buffer overflows in agent.exe in Setup Manager in Cisco Intelligent Contact Manager (ICM) before 7.0 allow remote attackers to execute arbitrary code via a long parameter in a (1) HandleUpgradeAll, (2) AgentUpgrade, (3) HandleQueryNodeInfoReq, or (4) HandleUpgradeTrace TCP packet, aka Bug IDs CSCti45698, CSCti45715, CSCti45726, and CSCti46164.
- How severe is CVE-2010-3040?
- CVE-2010-3040 has a CVSS 2.0 base score of 10.0, rated critical severity.
- Is CVE-2010-3040 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 8% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2010-3040?
- CVE-2010-3040 primarily affects Cisco Intelligent Contact Manager. In total, 27 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
- How do I fix CVE-2010-3040?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
- When was CVE-2010-3040 published?
- CVE-2010-3040 was published on 2010-11-09 and last updated on 2026-06-16.
References
- http://secunia.com/advisories/42146
- http://securitytracker.com/id?1024693
- http://tools.cisco.com/security/center/viewAlert.x?alertId=21726
- http://www.securityfocus.com/bid/44699
- http://www.vupen.com/english/advisories/2010/2914
- http://www.zerodayinitiative.com/advisories/ZDI-10-232/
- http://www.zerodayinitiative.com/advisories/ZDI-10-233/
- http://www.zerodayinitiative.com/advisories/ZDI-10-234/
- http://www.zerodayinitiative.com/advisories/ZDI-10-235/
Affected products (27)
- cpe:2.3:a:cisco:intelligent_contact_manager:*:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\):*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr2:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr3:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr4:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr5:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr7:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr8:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr9:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr10:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr11:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr12:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)_sr13:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:5.0\(0\)a:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\):*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr1:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr2:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr3:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr4:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr5:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr6:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr7:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr8:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr9:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)_sr10:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:intelligent_contact_manager:6.0\(0\)a:*:*:*:*:*:*:*
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