CVE-2011-2385

CVE-2011-2385 is a medium-severity vulnerability in Otrs Iphonehandle with a CVSS 2.0 base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-264.

Key facts

Description

The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.

Frequently asked questions

What is CVE-2011-2385?
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
How severe is CVE-2011-2385?
CVE-2011-2385 has a CVSS 2.0 base score of 6.5, rated medium severity.
Is CVE-2011-2385 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (75th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2011-2385?
CVE-2011-2385 primarily affects Otrs Iphonehandle. In total, 9 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2011-2385?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2011-2385 published?
CVE-2011-2385 was published on 2011-07-19 and last updated on 2026-06-16.

References

Affected products (9)

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