How severe is CVE-2011-5072?

CVE-2011-5072 has a CVSS 2.0 base score of 7.5, rated high severity.

Is CVE-2011-5072 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (62nd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2011-5072?

CVE-2011-5072 primarily affects Sitracker Support Incident Tracker. In total, 29 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2011-5072?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2011-5072 published?

CVE-2011-5072 was published on 2012-01-29 and last updated on 2026-06-16.

CVE-2011-5072

CVE-2011-5072 is a high-severity vulnerability in Sitracker Support Incident Tracker with a CVSS 2.0 base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.

Key facts

Severity: High (CVSS 2.0 base score 7.5)
EPSS exploit prediction: 1% (62nd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-89
Affected product: Sitracker Support Incident Tracker
Published: 2012-01-29
Last modified: 2026-06-16

Description

Multiple SQL injection vulnerabilities in Support Incident Tracker (aka SiT!) before 3.65 allow remote attackers to execute arbitrary SQL commands via the (1) start parameter to portal/kb.php; (2) contractid parameter to contract_add_service.php; (3) id parameter to edit_escalation_path.php; (4) unlock, (5) lock, or (6) selected parameter to holding_queue.php; inc parameter in a report action to (7) report_customers.php or (8) report_incidents_by_site.php; (9) start parameter to search.php; or (10) sites parameter to transactions.php.

Frequently asked questions

What is CVE-2011-5072?: Multiple SQL injection vulnerabilities in Support Incident Tracker (aka SiT!) before 3.65 allow remote attackers to execute arbitrary SQL commands via the (1) start parameter to portal/kb.php; (2) contractid parameter to contract_add_service.php; (3) id parameter to edit_escalation_path.php; (4) unlock, (5) lock, or (6) selected parameter to holding_queue.php; inc parameter in a report action to (7) report_customers.php or (8) report_incidents_by_site.php; (9) start parameter to search.php; or (10) sites parameter to transactions.php.
How severe is CVE-2011-5072?: CVE-2011-5072 has a CVSS 2.0 base score of 7.5, rated high severity.
Is CVE-2011-5072 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (62nd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2011-5072?: CVE-2011-5072 primarily affects Sitracker Support Incident Tracker. In total, 29 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2011-5072?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2011-5072 published?: CVE-2011-5072 was published on 2012-01-29 and last updated on 2026-06-16.

References

Affected products (29)

cpe:2.3:a:sitracker:support_incident_tracker:*:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.6:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.21:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.22:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.22pl1:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.23:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.24:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.24:beta-2:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.30:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.30:beta2:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.31:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.32:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.33:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.35:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.35:beta1:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.36:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.40:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.40:beta1:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.41:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.45:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.45:beta1:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.50:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.50:beta1:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.51:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.60:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.61:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.62:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.63:*:*:*:*:*:*:*
cpe:2.3:a:sitracker:support_incident_tracker:3.63:beta1:*:*:*:*:*:*

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