How severe is CVE-2013-6838?

CVE-2013-6838 has a CVSS 2.0 base score of 10.0, rated critical severity.

Is CVE-2013-6838 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (85th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2013-6838?

CVE-2013-6838 affects Enghouseinteractive Ivr Pro. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2013-6838?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

When was CVE-2013-6838 published?

CVE-2013-6838 was published on 2014-01-28 and last updated on 2026-06-17.

CVE-2013-6838

CVE-2013-6838 is a critical-severity vulnerability in Enghouseinteractive Ivr Pro with a CVSS 2.0 base score of 10.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-310.

Key facts

Severity: Critical (CVSS 2.0 base score 10.0)
EPSS exploit prediction: 3% (85th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-310
Affected product: Enghouseinteractive Ivr Pro
Published: 2014-01-28
Last modified: 2026-06-17

Description

An unspecified Enghouse Interactive Professional Services "addon product" in Enghouse Interactive IVR Pro (VIP2000) 9.0.3 (rel903), when using OpenVZ and fallback customization, uses the same SSH private key across different customers' installations, which allows remote attackers to gain privileges by leveraging knowledge of this key.

Frequently asked questions

What is CVE-2013-6838?: An unspecified Enghouse Interactive Professional Services "addon product" in Enghouse Interactive IVR Pro (VIP2000) 9.0.3 (rel903), when using OpenVZ and fallback customization, uses the same SSH private key across different customers' installations, which allows remote attackers to gain privileges by leveraging knowledge of this key.
How severe is CVE-2013-6838?: CVE-2013-6838 has a CVSS 2.0 base score of 10.0, rated critical severity.
Is CVE-2013-6838 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (85th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2013-6838?: CVE-2013-6838 affects Enghouseinteractive Ivr Pro. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2013-6838?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2013-6838 published?: CVE-2013-6838 was published on 2014-01-28 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:enghouseinteractive:ivr_pro:9.0.3:*:*:*:*:*:*:*

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