CVE-2014-7863

CVE-2014-7863 is a high-severity vulnerability in Zohocorp Manageengine Applications Manager with a CVSS 3.x base score of 7.5. Its EPSS exploit-prediction score of 83% places it in the 100th percentile, indicating an elevated likelihood of exploitation. The underlying weakness is classified as CWE-200.

Key facts

Description

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.

Frequently asked questions

What is CVE-2014-7863?
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.
How severe is CVE-2014-7863?
CVE-2014-7863 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2014-7863 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 83% (100th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2014-7863?
CVE-2014-7863 primarily affects Zohocorp Manageengine Applications Manager. In total, 3 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2014-7863?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2014-7863 published?
CVE-2014-7863 was published on 2020-02-08 and last updated on 2026-06-17.

References

Affected products (3)

More vulnerabilities in Zohocorp Manageengine Applications Manager

All CVEs affecting Zohocorp Manageengine Applications Manager →

Other CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor) vulnerabilities

Browse all CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor) vulnerabilities →