CVE-2014-9472

CVE-2014-9472 is a high-severity vulnerability in Bestpractical Request Tracker with a CVSS 2.0 base score of 7.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-399.

Key facts

Description

The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to cause a denial of service (CPU and disk consumption) via a crafted email.

Frequently asked questions

What is CVE-2014-9472?
The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to cause a denial of service (CPU and disk consumption) via a crafted email.
How severe is CVE-2014-9472?
CVE-2014-9472 has a CVSS 2.0 base score of 7.1, rated high severity.
Is CVE-2014-9472 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (85th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2014-9472?
CVE-2014-9472 primarily affects Bestpractical Request Tracker. In total, 51 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2014-9472?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2014-9472 published?
CVE-2014-9472 was published on 2015-03-09 and last updated on 2026-06-17.

References

Affected products (51)

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