CVE-2015-4071

CVE-2015-4071 is a medium-severity vulnerability in Helpdesk Pro Project Helpdesk Pro with a CVSS 3.x base score of 5.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-200.

Key facts

Description

The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.

Frequently asked questions

What is CVE-2015-4071?
The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.
How severe is CVE-2015-4071?
CVE-2015-4071 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2015-4071 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 10% (95th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2015-4071?
CVE-2015-4071 affects Helpdesk Pro Project Helpdesk Pro. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2015-4071?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2015-4071 published?
CVE-2015-4071 was published on 2017-08-18 and last updated on 2026-06-17.

References

Affected products (1)

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