How severe is CVE-2017-11511?

CVE-2017-11511 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2017-11511 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 4% (88th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2017-11511?

CVE-2017-11511 affects Manageengine Servicedesk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2017-11511?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2017-11511 published?

CVE-2017-11511 was published on 2017-11-08 and last updated on 2026-06-17.

CVE-2017-11511

CVE-2017-11511 is a high-severity vulnerability in Manageengine Servicedesk with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-200.

Key facts

Severity: High (CVSS 3.x base score 7.5)
CVSS v2: 5.0
EPSS exploit prediction: 4% (88th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-200
Affected product: Manageengine Servicedesk
Published: 2017-11-08
Last modified: 2026-06-17

Description

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Frequently asked questions

What is CVE-2017-11511?: The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
How severe is CVE-2017-11511?: CVE-2017-11511 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2017-11511 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 4% (88th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-11511?: CVE-2017-11511 affects Manageengine Servicedesk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2017-11511?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2017-11511 published?: CVE-2017-11511 was published on 2017-11-08 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:manageengine:servicedesk:9.3.9328:*:*:*:*:*:*:*

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