CVE-2017-12337

CVE-2017-12337 is a critical-severity vulnerability in Cisco Emergency Responder with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-287.

Key facts

Description

A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could allow an unauthenticated, remote attacker to gain unauthorized, elevated access to an affected device. The vulnerability occurs when a refresh upgrade (RU) or Prime Collaboration Deployment (PCD) migration is performed on an affected device. When a refresh upgrade or PCD migration is completed successfully, an engineering flag remains enabled and could allow root access to the device with a known password. If the vulnerable device is subsequently upgraded using the standard upgrade method to an Engineering Special Release, service update, or a new major release of the affected product, this vulnerability is remediated by that action. Note: Engineering Special Releases that are installed as COP files, as opposed to the standard upgrade method, do not remediate this vulnerability. An attacker who can access an affected device over SFTP while it is in a vulnerable state could gain root access to the device. This access could allow the attacker to compromise the affected system completely. Cisco Bug IDs: CSCvg22923, CSCvg55112, CSCvg55128, CSCvg55145, CSCvg58619, CSCvg64453, CSCvg64456, CSCvg64464, CSCvg64475, CSCvg68797.

Frequently asked questions

What is CVE-2017-12337?
A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could allow an unauthenticated, remote attacker to gain unauthorized, elevated access to an affected device. The vulnerability occurs when a refresh upgrade (RU) or Prime Collaboration Deployment (PCD) migration is performed on an affected device. When a refresh upgrade or PCD migration is completed successfully, an engineering flag remains enabled and could allow root access to the device with a known password. If the vulnerable device is subsequently upgraded using the standard upgrade method to an Engineering Special Release, service update, or a new major release of the affected product, this vulnerability is remediated by that action. Note: Engineering Special Releases that are installed as COP files, as opposed to the standard upgrade method, do not remediate this vulnerability. An attacker who can access an affected device over SFTP while it is in a vulnerable state could gain root access to the device. This access could allow the attacker to compromise the affected system completely. Cisco Bug IDs: CSCvg22923, CSCvg55112, CSCvg55128, CSCvg55145, CSCvg58619, CSCvg64453, CSCvg64456, CSCvg64464, CSCvg64475, CSCvg68797.
How severe is CVE-2017-12337?
CVE-2017-12337 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2017-12337 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 6% (93rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-12337?
CVE-2017-12337 primarily affects Cisco Emergency Responder. In total, 12 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2017-12337?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2017-12337 published?
CVE-2017-12337 was published on 2017-11-16 and last updated on 2026-06-17.

References

Affected products (12)

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