How severe is CVE-2017-20109?

CVE-2017-20109 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2017-20109 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (41st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2017-20109?

CVE-2017-20109 affects Calabrio Teleopti Workforce Management. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2017-20109?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2017-20109 published?

CVE-2017-20109 was published on 2022-06-29 and last updated on 2026-06-17.

CVE-2017-20109

CVE-2017-20109 is a medium-severity vulnerability in Calabrio Teleopti Workforce Management with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-319.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
CVSS v2: 4.0
EPSS exploit prediction: 1% (41st percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-319
Affected product: Calabrio Teleopti Workforce Management
Published: 2022-06-29
Last modified: 2026-06-17

Description

A vulnerability classified as problematic was found in Teleopti WFM up to 7.1.0. Affected by this vulnerability is an unknown functionality of the file /TeleoptiWFM/Administration/GetOneTenant of the component Administration. The manipulation leads to information disclosure (Credentials). The attack can be launched remotely. The exploit has been disclosed to the public and may be used. It is recommended to apply a patch to fix this issue.

Frequently asked questions

What is CVE-2017-20109?: A vulnerability classified as problematic was found in Teleopti WFM up to 7.1.0. Affected by this vulnerability is an unknown functionality of the file /TeleoptiWFM/Administration/GetOneTenant of the component Administration. The manipulation leads to information disclosure (Credentials). The attack can be launched remotely. The exploit has been disclosed to the public and may be used. It is recommended to apply a patch to fix this issue.
How severe is CVE-2017-20109?: CVE-2017-20109 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2017-20109 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (41st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-20109?: CVE-2017-20109 affects Calabrio Teleopti Workforce Management. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2017-20109?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2017-20109 published?: CVE-2017-20109 was published on 2022-06-29 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:calabrio:teleopti_workforce_management:*:*:*:*:*:*:*:*

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