How severe is CVE-2017-5996?

CVE-2017-5996 has a CVSS 3.x base score of 7.8, rated high severity. It is exploitable over local access with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2017-5996 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (67th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2017-5996?

CVE-2017-5996 primarily affects Beyondtrust Remote Support. In total, 8 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2017-5996?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2017-5996 published?

CVE-2017-5996 was published on 2017-10-26 and last updated on 2026-06-17.

CVE-2017-5996

CVE-2017-5996 is a high-severity vulnerability in Beyondtrust Remote Support with a CVSS 3.x base score of 7.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-426.

Key facts

Severity: High (CVSS 3.x base score 7.8)
CVSS v2: 9.3
EPSS exploit prediction: 1% (67th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-426
Affected product: Beyondtrust Remote Support
Published: 2017-10-26
Last modified: 2026-06-17

Description

The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions.

Frequently asked questions

What is CVE-2017-5996?: The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions.
How severe is CVE-2017-5996?: CVE-2017-5996 has a CVSS 3.x base score of 7.8, rated high severity. It is exploitable over local access with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2017-5996 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (67th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-5996?: CVE-2017-5996 primarily affects Beyondtrust Remote Support. In total, 8 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2017-5996?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2017-5996 published?: CVE-2017-5996 was published on 2017-10-26 and last updated on 2026-06-17.

References

Affected products (8)

cpe:2.3:a:beyondtrust:remote_support:15.2.1:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:15.2.2:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:16.1.1:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:16.1.2:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:16.1.3:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:16.1.4:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:16.2.1:*:*:*:*:*:*:*
cpe:2.3:a:beyondtrust:remote_support:16.2.2:*:*:*:*:*:*:*

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