How severe is CVE-2018-1214?

CVE-2018-1214 has a CVSS 3.x base score of 7.0, rated high severity. It is exploitable over local access with high attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2018-1214 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (51st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2018-1214?

CVE-2018-1214 affects Dell Emc Supportassist Enterprise. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2018-1214?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2018-1214 published?

CVE-2018-1214 was published on 2018-02-12 and last updated on 2026-06-17.

CVE-2018-1214

CVE-2018-1214 is a high-severity vulnerability in Dell Emc Supportassist Enterprise with a CVSS 3.x base score of 7.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-798.

Key facts

Severity: High (CVSS 3.x base score 7.0)
CVSS v2: 4.4
EPSS exploit prediction: 1% (51st percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-798
Affected product: Dell Emc Supportassist Enterprise
Published: 2018-02-12
Last modified: 2026-06-17

Description

Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.

Frequently asked questions

What is CVE-2018-1214?: Dell EMC SupportAssist Enterprise version 1.1 creates a local Windows user account named "OMEAdapterUser" with a default password as part of the installation process. This unnecessary user account also remains even after an upgrade from v1.1 to v1.2. Access to the management console can be achieved by someone with knowledge of the default password. If SupportAssist Enterprise is installed on a server running OpenManage Essentials (OME), the OmeAdapterUser user account is added as a member of the OmeAdministrators group for the OME. An unauthorized person with knowledge of the default password and access to the OME web console could potentially use this account to gain access to the affected installation of OME with OmeAdministrators privileges. This is fixed in version 1.2.1.
How severe is CVE-2018-1214?: CVE-2018-1214 has a CVSS 3.x base score of 7.0, rated high severity. It is exploitable over local access with high attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2018-1214 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (51st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2018-1214?: CVE-2018-1214 affects Dell Emc Supportassist Enterprise. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2018-1214?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2018-1214 published?: CVE-2018-1214 was published on 2018-02-12 and last updated on 2026-06-17.

References

http://www.dell.com/support/article/us/en/04/sln308843/dell-emc-supportassist-enterprise-server-storage-networking-undocumented-default-account-vulnerability

Affected products (1)

cpe:2.3:a:dell:emc_supportassist_enterprise:1.1:*:*:*:*:*:*:*

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