How severe is CVE-2018-19635?

CVE-2018-19635 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2018-19635 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (64th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2018-19635?

CVE-2018-19635 primarily affects Ca Service Desk Manager. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2018-19635?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

When was CVE-2018-19635 published?

CVE-2018-19635 was published on 2019-01-22 and last updated on 2026-06-17.

CVE-2018-19635

CVE-2018-19635 is a critical-severity vulnerability in Ca Service Desk Manager with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.

Key facts

Severity: Critical (CVSS 3.x base score 9.8)
CVSS v2: 7.5
EPSS exploit prediction: 1% (64th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-269
Affected product: Ca Service Desk Manager
Published: 2019-01-22
Last modified: 2026-06-17

Description

CA Service Desk Manager 14.1 and 17 contain a vulnerability that can allow a malicious actor to escalate privileges in the user interface.

Frequently asked questions

What is CVE-2018-19635?: CA Service Desk Manager 14.1 and 17 contain a vulnerability that can allow a malicious actor to escalate privileges in the user interface.
How severe is CVE-2018-19635?: CVE-2018-19635 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2018-19635 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (64th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2018-19635?: CVE-2018-19635 primarily affects Ca Service Desk Manager. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2018-19635?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2018-19635 published?: CVE-2018-19635 was published on 2019-01-22 and last updated on 2026-06-17.

References

Affected products (2)

cpe:2.3:a:broadcom:service_desk_manager:17.0:*:*:*:*:*:*:*
cpe:2.3:a:ca:service_desk_manager:14.1:*:*:*:*:*:*:*

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