How severe is CVE-2019-9745?

CVE-2019-9745 has a CVSS 3.x base score of 7.8, rated high severity. It is exploitable over local access with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2019-9745 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (37th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-9745?

CVE-2019-9745 affects Cloudcti Hip Integrator Recognition Configuration Tool. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-9745?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2019-9745 published?

CVE-2019-9745 was published on 2019-10-14 and last updated on 2026-06-17.

CVE-2019-9745

CVE-2019-9745 is a high-severity vulnerability in Cloudcti Hip Integrator Recognition Configuration Tool with a CVSS 3.x base score of 7.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.

Key facts

Severity: High (CVSS 3.x base score 7.8)
CVSS v2: 7.2
EPSS exploit prediction: 0% (37th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-269
Affected product: Cloudcti Hip Integrator Recognition Configuration Tool
Published: 2019-10-14
Last modified: 2026-06-17

Description

CloudCTI HIP Integrator Recognition Configuration Tool allows privilege escalation via its EXQUISE integration. This tool communicates with a service (Recognition Update Client Service) via an insecure communication channel (Named Pipe). The data (JSON) sent via this channel is used to import data from CRM software using plugins (.dll files). The plugin to import data from the EXQUISE software (DatasourceExquiseExporter.dll) can be persuaded to start arbitrary programs (including batch files) that are executed using the same privileges as Recognition Update Client Service (NT AUTHORITY\SYSTEM), thus elevating privileges. This occurs because a higher-privileged process executes scripts from a directory writable by a lower-privileged user.

Frequently asked questions

What is CVE-2019-9745?: CloudCTI HIP Integrator Recognition Configuration Tool allows privilege escalation via its EXQUISE integration. This tool communicates with a service (Recognition Update Client Service) via an insecure communication channel (Named Pipe). The data (JSON) sent via this channel is used to import data from CRM software using plugins (.dll files). The plugin to import data from the EXQUISE software (DatasourceExquiseExporter.dll) can be persuaded to start arbitrary programs (including batch files) that are executed using the same privileges as Recognition Update Client Service (NT AUTHORITY\SYSTEM), thus elevating privileges. This occurs because a higher-privileged process executes scripts from a directory writable by a lower-privileged user.
How severe is CVE-2019-9745?: CVE-2019-9745 has a CVSS 3.x base score of 7.8, rated high severity. It is exploitable over local access with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2019-9745 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (37th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-9745?: CVE-2019-9745 affects Cloudcti Hip Integrator Recognition Configuration Tool. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-9745?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2019-9745 published?: CVE-2019-9745 was published on 2019-10-14 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:cloudcti:hip_integrator_recognition_configuration_tool:-:*:*:*:*:*:*:*

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