How severe is CVE-2020-10097?

CVE-2020-10097 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2020-10097 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (55th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-10097?

CVE-2020-10097 affects Zammad. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2020-10097?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2020-10097 published?

CVE-2020-10097 was published on 2020-03-05 and last updated on 2026-06-17.

CVE-2020-10097

CVE-2020-10097 is a medium-severity vulnerability in Zammad with a CVSS 3.x base score of 5.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-209.

Key facts

Severity: Medium (CVSS 3.x base score 5.3)
CVSS v2: 5.0
EPSS exploit prediction: 1% (55th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-209
Affected product: Zammad
Published: 2020-03-05
Last modified: 2026-06-17

Description

An issue was discovered in Zammad 3.0 through 3.2. It may respond with verbose error messages that disclose internal application or infrastructure information. This information could aid attackers in successfully exploiting other vulnerabilities.

Frequently asked questions

What is CVE-2020-10097?: An issue was discovered in Zammad 3.0 through 3.2. It may respond with verbose error messages that disclose internal application or infrastructure information. This information could aid attackers in successfully exploiting other vulnerabilities.
How severe is CVE-2020-10097?: CVE-2020-10097 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2020-10097 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (55th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-10097?: CVE-2020-10097 affects Zammad. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2020-10097?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2020-10097 published?: CVE-2020-10097 was published on 2020-03-05 and last updated on 2026-06-17.

References

https://zammad.com/news/security-advisory-zaa-2020-10

Affected products (1)

cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*

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