How severe is CVE-2020-10189?

CVE-2020-10189 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2020-10189 being actively exploited?

Yes. CVE-2020-10189 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2021-11-03, which means active exploitation has been confirmed. It should be prioritised for remediation.

What products are affected by CVE-2020-10189?

CVE-2020-10189 affects Zohocorp Manageengine Desktop Central. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2020-10189?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.

Does CVE-2020-10189 have an EU (EUVD) identifier?

Yes. CVE-2020-10189 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2020-2650. It is also flagged as exploited in the EUVD (since 2021-11-03).

When was CVE-2020-10189 published?

CVE-2020-10189 was published on 2020-03-06 and last updated on 2026-06-17.

CVE-2020-10189

CVE-2020-10189 is a critical-severity vulnerability in Zohocorp Manageengine Desktop Central with a CVSS 3.x base score of 9.8. It is listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, confirming it has been exploited in the wild (added 2021-11-03). The underlying weakness is classified as CWE-502.

Key facts

Severity: Critical (CVSS 3.x base score 9.8)
CVSS v2: 10.0
EPSS exploit prediction: 100% (100th percentile)
Actively exploited: Yes — listed in CISA KEV (added 2021-11-03)
EU (EUVD) id: EUVD-2020-2650
EU exploitation: Flagged exploited in the ENISA EU Vulnerability Database (since 2021-11-03)
Weakness: CWE-502
Affected product: Zohocorp Manageengine Desktop Central
Published: 2020-03-06
Last modified: 2026-06-17

Description

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

Frequently asked questions

What is CVE-2020-10189?: Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.
How severe is CVE-2020-10189?: CVE-2020-10189 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2020-10189 being actively exploited?: Yes. CVE-2020-10189 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2021-11-03, which means active exploitation has been confirmed. It should be prioritised for remediation.
What products are affected by CVE-2020-10189?: CVE-2020-10189 affects Zohocorp Manageengine Desktop Central. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2020-10189?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.
Does CVE-2020-10189 have an EU (EUVD) identifier?: Yes. CVE-2020-10189 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2020-2650. It is also flagged as exploited in the EUVD (since 2021-11-03).
When was CVE-2020-10189 published?: CVE-2020-10189 was published on 2020-03-06 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_desktop_central:*:*:*:*:*:*:*:*

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