CVE-2020-11552

CVE-2020-11552 is a critical-severity vulnerability in Zohocorp Manageengine Adselfservice Plus with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.

Key facts

Description

An elevation of privilege vulnerability exists in ManageEngine ADSelfService Plus before build 6003 because it does not properly enforce user privileges associated with a Certificate dialog. This vulnerability could allow an unauthenticated attacker to escalate privileges on a Windows host. An attacker does not require any privilege on the target system in order to exploit this vulnerability. One option is the self-service option on the Windows login screen. Upon selecting this option, the thick-client software is launched, which connects to a remote ADSelfService Plus server to facilitate self-service operations. An unauthenticated attacker having physical access to the host could trigger a security alert by supplying a self-signed SSL certificate to the client. The View Certificate option from the security alert allows an attacker to export a displayed certificate to a file. This can further cascade to a dialog that can open Explorer as SYSTEM. By navigating from Explorer to \windows\system32, cmd.exe can be launched as a SYSTEM.

Frequently asked questions

What is CVE-2020-11552?
An elevation of privilege vulnerability exists in ManageEngine ADSelfService Plus before build 6003 because it does not properly enforce user privileges associated with a Certificate dialog. This vulnerability could allow an unauthenticated attacker to escalate privileges on a Windows host. An attacker does not require any privilege on the target system in order to exploit this vulnerability. One option is the self-service option on the Windows login screen. Upon selecting this option, the thick-client software is launched, which connects to a remote ADSelfService Plus server to facilitate self-service operations. An unauthenticated attacker having physical access to the host could trigger a security alert by supplying a self-signed SSL certificate to the client. The View Certificate option from the security alert allows an attacker to export a displayed certificate to a file. This can further cascade to a dialog that can open Explorer as SYSTEM. By navigating from Explorer to \windows\system32, cmd.exe can be launched as a SYSTEM.
How severe is CVE-2020-11552?
CVE-2020-11552 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2020-11552 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-11552?
CVE-2020-11552 primarily affects Zohocorp Manageengine Adselfservice Plus. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-11552?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2020-11552 published?
CVE-2020-11552 was published on 2020-08-11 and last updated on 2026-06-17.

References

Affected products (5)

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