CVE-2020-14012
CVE-2020-14012 is a medium-severity vulnerability in Enhancesoft Osticket with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.
Key facts
- Severity: Medium (CVSS 3.x base score 5.4)
- CVSS v2: 3.5
- EPSS exploit prediction: 1% (40th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-79
- Affected product: Enhancesoft Osticket
- Published:
- Last modified:
Description
scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.
Frequently asked questions
- What is CVE-2020-14012?
- scp/categories.php in osTicket 1.14.2 allows XSS via a Knowledgebase Category Name or Category Description. The attacker must be an Agent.
- How severe is CVE-2020-14012?
- CVE-2020-14012 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
- Is CVE-2020-14012 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (40th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2020-14012?
- CVE-2020-14012 affects Enhancesoft Osticket. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2020-14012?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- When was CVE-2020-14012 published?
- CVE-2020-14012 was published on 2020-06-10 and last updated on 2026-06-17.
References
Affected products (1)
- cpe:2.3:a:enhancesoft:osticket:1.14.2:*:*:*:*:*:*:*
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