How severe is CVE-2020-21642?

CVE-2020-21642 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2020-21642 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (94th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-21642?

CVE-2020-21642 primarily affects Zohocorp Manageengine Analytics Plus. In total, 41 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2020-21642?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

When was CVE-2020-21642 published?

CVE-2020-21642 was published on 2022-08-15 and last updated on 2026-06-17.

CVE-2020-21642

CVE-2020-21642 is a critical-severity vulnerability in Zohocorp Manageengine Analytics Plus with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-22.

Key facts

Severity: Critical (CVSS 3.x base score 9.8)
EPSS exploit prediction: 7% (94th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-22
Affected product: Zohocorp Manageengine Analytics Plus
Published: 2022-08-15
Last modified: 2026-06-17

Description

Directory Traversal vulnerability ZDBQAREFSUBDIR parameter in /zropusermgmt API in Zoho ManageEngine Analytics Plus before 4350 allows remote attackers to run arbitrary code.

Frequently asked questions

What is CVE-2020-21642?: Directory Traversal vulnerability ZDBQAREFSUBDIR parameter in /zropusermgmt API in Zoho ManageEngine Analytics Plus before 4350 allows remote attackers to run arbitrary code.
How severe is CVE-2020-21642?: CVE-2020-21642 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2020-21642 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-21642?: CVE-2020-21642 primarily affects Zohocorp Manageengine Analytics Plus. In total, 41 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-21642?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2020-21642 published?: CVE-2020-21642 was published on 2022-08-15 and last updated on 2026-06-17.

References

https://www.manageengine.com/analytics-plus/release-notes.html

Affected products (41)

cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2900:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2901:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2902:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2903:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2904:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2905:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2906:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:2.9:build2907:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.0:build3000:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.0:build3010:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.0:build3020:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.0:build3030:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.0:build3040:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.0:build3050:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.1:build3100:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.1:build3110:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.1:build3120:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.1:build3130:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.1:build3140:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.2:build3200:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.2:build3250:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.3:build3300:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.3:build3310:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.4:build3400:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.4:build3450:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.5:build3500:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.6:build3600:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.7:build3700:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.8:build3800:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.9:build3900:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:3.9:build3950:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.0:build4000:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.1:build4100:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.1:build4150:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.2:build4200:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.2:build4250:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.2:build4260:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.2:build4270:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.2:build4280:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_analytics_plus:4.3:build4300:*:*:*:*:*:*

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