How severe is CVE-2021-20797?

CVE-2021-20797 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2021-20797 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (44th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2021-20797?

CVE-2021-20797 affects Cybozu Remote Service Manager. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2021-20797?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2021-20797 published?

CVE-2021-20797 was published on 2021-10-13 and last updated on 2026-06-17.

CVE-2021-20797

CVE-2021-20797 is a medium-severity vulnerability in Cybozu Remote Service Manager with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
CVSS v2: 3.5
EPSS exploit prediction: 1% (44th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Cybozu Remote Service Manager
Published: 2021-10-13
Last modified: 2026-06-17

Description

Cross-site script inclusion vulnerability in the management screen of Cybozu Remote Service 3.1.8 allows a remote authenticated attacker to obtain the information stored in the product. This issue occurs only when using Mozilla Firefox.

Frequently asked questions

What is CVE-2021-20797?: Cross-site script inclusion vulnerability in the management screen of Cybozu Remote Service 3.1.8 allows a remote authenticated attacker to obtain the information stored in the product. This issue occurs only when using Mozilla Firefox.
How severe is CVE-2021-20797?: CVE-2021-20797 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2021-20797 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (44th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-20797?: CVE-2021-20797 affects Cybozu Remote Service Manager. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2021-20797?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2021-20797 published?: CVE-2021-20797 was published on 2021-10-13 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:cybozu:remote_service_manager:3.1.8:*:*:*:*:*:*:*

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