CVE-2021-28022
CVE-2021-28022 is a high-severity vulnerability in Servicetonic with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.
Key facts
- Severity: High (CVSS 3.x base score 7.5)
- CVSS v2: 5.0
- EPSS exploit prediction: 1% (64th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-89
- Affected product: Servicetonic
- Published:
- Last modified:
Description
Blind SQL injection in the login form in ServiceTonic Helpdesk software < 9.0.35937 allows attacker to exfiltrate information via specially crafted HQL-compatible time-based SQL queries.
Frequently asked questions
- What is CVE-2021-28022?
- Blind SQL injection in the login form in ServiceTonic Helpdesk software < 9.0.35937 allows attacker to exfiltrate information via specially crafted HQL-compatible time-based SQL queries.
- How severe is CVE-2021-28022?
- CVE-2021-28022 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
- Is CVE-2021-28022 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (64th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2021-28022?
- CVE-2021-28022 affects Servicetonic. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2021-28022?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
- When was CVE-2021-28022 published?
- CVE-2021-28022 was published on 2021-11-08 and last updated on 2026-06-17.
References
- https://www.servicetonic.com/
- https://www.srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution
Affected products (1)
- cpe:2.3:a:servicetonic:servicetonic:*:*:*:*:*:*:*:*
More vulnerabilities in Servicetonic
- CVE-2021-28024 — Critical (CVSS 9.8): Unauthorized system access in the login form in ServiceTonic Helpdesk software version < 9.0.35937 allows attacker to…
- CVE-2021-28023 — Critical (CVSS 9.8): Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a…
All CVEs affecting Servicetonic →
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