How severe is CVE-2021-31530?

CVE-2021-31530 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2021-31530 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (85th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2021-31530?

CVE-2021-31530 primarily affects Zohocorp Manageengine Servicedesk Plus Msp. In total, 24 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2021-31530?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2021-31530 published?

CVE-2021-31530 was published on 2021-06-29 and last updated on 2026-06-17.

CVE-2021-31530

CVE-2021-31530 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus Msp with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low.

Key facts

Severity: High (CVSS 3.x base score 7.5)
CVSS v2: 5.0
EPSS exploit prediction: 3% (85th percentile)
Actively exploited: Not listed in CISA KEV
Affected product: Zohocorp Manageengine Servicedesk Plus Msp
Published: 2021-06-29
Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus MSP before 10522 is vulnerable to Information Disclosure.

Frequently asked questions

What is CVE-2021-31530?: Zoho ManageEngine ServiceDesk Plus MSP before 10522 is vulnerable to Information Disclosure.
How severe is CVE-2021-31530?: CVE-2021-31530 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2021-31530 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (85th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-31530?: CVE-2021-31530 primarily affects Zohocorp Manageengine Servicedesk Plus Msp. In total, 24 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2021-31530?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2021-31530 published?: CVE-2021-31530 was published on 2021-06-29 and last updated on 2026-06-17.

References

Affected products (24)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10518:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10519:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10520:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10521:*:*:*:*:*:*

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