CVE-2021-33352

CVE-2021-33352 is a critical-severity vulnerability in Wyomind Help Desk with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-434.

Key facts

Description

An issue in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execute arbitrary code via a phar file upload in the ticket message field.

Frequently asked questions

What is CVE-2021-33352?
An issue in Wyomind Help Desk Magento 2 extension v.1.3.6 and before fixed in v.1.3.7 allows attacker to execute arbitrary code via a phar file upload in the ticket message field.
How severe is CVE-2021-33352?
CVE-2021-33352 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2021-33352 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (68th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-33352?
CVE-2021-33352 affects Wyomind Help Desk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2021-33352?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2021-33352 published?
CVE-2021-33352 was published on 2023-03-08 and last updated on 2026-06-17.

References

Affected products (1)

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