How severe is CVE-2021-43972?

CVE-2021-43972 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability none.

Is CVE-2021-43972 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (71st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2021-43972?

CVE-2021-43972 affects Sysaid. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2021-43972?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2021-43972 published?

CVE-2021-43972 was published on 2022-01-11 and last updated on 2026-06-17.

CVE-2021-43972

CVE-2021-43972 is a medium-severity vulnerability in Sysaid with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
CVSS v2: 6.8
EPSS exploit prediction: 1% (71st percentile)
Actively exploited: Not listed in CISA KEV
Affected product: Sysaid
Published: 2022-01-11
Last modified: 2026-06-17

Description

An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.

Frequently asked questions

What is CVE-2021-43972?: An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the HTTP POST body.
How severe is CVE-2021-43972?: CVE-2021-43972 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability none.
Is CVE-2021-43972 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (71st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-43972?: CVE-2021-43972 affects Sysaid. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2021-43972?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2021-43972 published?: CVE-2021-43972 was published on 2022-01-11 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:sysaid:sysaid:20.4.74:b10:*:*:*:*:*:*

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