CVE-2021-43973
CVE-2021-43973 is a high-severity vulnerability in Sysaid with a CVSS 3.x base score of 8.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-434.
Key facts
- Severity: High (CVSS 3.x base score 8.8)
- CVSS v2: 6.5
- EPSS exploit prediction: 2% (75th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-434
- Affected product: Sysaid
- Published:
- Last modified:
Description
An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the uploaded file.
Frequently asked questions
- What is CVE-2021-43973?
- An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the uploaded file.
- How severe is CVE-2021-43973?
- CVE-2021-43973 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
- Is CVE-2021-43973 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (75th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2021-43973?
- CVE-2021-43973 affects Sysaid. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2021-43973?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
- When was CVE-2021-43973 published?
- CVE-2021-43973 was published on 2022-01-11 and last updated on 2026-06-17.
References
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
- https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
- https://www.sysaid.com/it-service-management-software/incident-management
Affected products (1)
- cpe:2.3:a:sysaid:sysaid:20.4.74:b10:*:*:*:*:*:*
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