How severe is CVE-2022-36173?

CVE-2022-36173 has a CVSS 3.x base score of 8.1, rated high severity. It is exploitable over network with high attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2022-36173 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (52nd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2022-36173?

CVE-2022-36173 primarily affects Freshworks Freshservice Agent. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2022-36173?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2022-36173 published?

CVE-2022-36173 was published on 2022-09-12 and last updated on 2026-06-17.

CVE-2022-36173

CVE-2022-36173 is a high-severity vulnerability in Freshworks Freshservice Agent with a CVSS 3.x base score of 8.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-295.

Key facts

Severity: High (CVSS 3.x base score 8.1)
EPSS exploit prediction: 1% (52nd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-295
Affected product: Freshworks Freshservice Agent
Published: 2022-09-12
Last modified: 2026-06-17

Description

FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

Frequently asked questions

What is CVE-2022-36173?: FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.
How severe is CVE-2022-36173?: CVE-2022-36173 has a CVSS 3.x base score of 8.1, rated high severity. It is exploitable over network with high attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2022-36173 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (52nd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2022-36173?: CVE-2022-36173 primarily affects Freshworks Freshservice Agent. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2022-36173?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2022-36173 published?: CVE-2022-36173 was published on 2022-09-12 and last updated on 2026-06-17.

References

Affected products (4)

cpe:2.3:a:freshworks:freshservice_agent:*:*:*:*:*:windows:*:*
cpe:2.3:a:freshworks:freshservice_agent:*:*:*:*:*:linux:*:*
cpe:2.3:a:freshworks:freshservice_agent:*:*:*:*:*:macos:*:*
cpe:2.3:a:freshworks:freshservice_probe:*:*:*:*:*:*:*:*

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