CVE-2023-29443

CVE-2023-29443 is a medium-severity vulnerability in Zohocorp Manageengine Assetexplorer with a CVSS 3.x base score of 4.9. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-611.

Key facts

• Severity: Medium (CVSS 3.x base score 4.9)
• EPSS exploit prediction: 3% (86th percentile)
• Actively exploited: Not listed in CISA KEV
• Weakness: CWE-611
• Affected product: Zohocorp Manageengine Assetexplorer
• Published: 2023-04-26
• Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Frequently asked questions

What is CVE-2023-29443?

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

How severe is CVE-2023-29443?

CVE-2023-29443 has a CVSS 3.x base score of 4.9, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2023-29443 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (86th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2023-29443?

CVE-2023-29443 primarily affects Zohocorp Manageengine Assetexplorer. In total, 22 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2023-29443?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2023-29443 published?

CVE-2023-29443 was published on 2023-04-26 and last updated on 2026-06-17.

References

• https://www.manageengine.com/products/service-desk/CVE-2023-29443.html

Affected products (22)

• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6980:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6981:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6982:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6983:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6984:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6985:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6986:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6987:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_assetexplorer:6.9:6988:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:-:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14100:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14101:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14102:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14103:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.1:14104:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.0:14000:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.0:14001:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14000:*:*:*:*:*:*
• cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.0:14001:*:*:*:*:*:*

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