How severe is CVE-2023-33706?

CVE-2023-33706 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2023-33706 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (44th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2023-33706?

CVE-2023-33706 primarily affects Sysaid. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2023-33706?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2023-33706 published?

CVE-2023-33706 was published on 2023-11-24 and last updated on 2026-06-17.

CVE-2023-33706

CVE-2023-33706 is a medium-severity vulnerability in Sysaid with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
EPSS exploit prediction: 1% (44th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-639
Affected product: Sysaid
Published: 2023-11-24
Last modified: 2026-06-17

Description

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.

Frequently asked questions

What is CVE-2023-33706?: SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.
How severe is CVE-2023-33706?: CVE-2023-33706 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2023-33706 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (44th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2023-33706?: CVE-2023-33706 primarily affects Sysaid. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2023-33706?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2023-33706 published?: CVE-2023-33706 was published on 2023-11-24 and last updated on 2026-06-17.

References

https://blog.pridesec.com.br/en/insecure-direct-object-reference-idor-affects-helpdesk-sysaid/

Affected products (2)

cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*
cpe:2.3:a:sysaid:sysaid:*:*:*:*:cloud:*:*:*

More vulnerabilities in Sysaid

CVE-2024-36393 — Critical (CVSS 9.9): SysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
CVE-2023-47246 — Critical (CVSS 9.8): In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a…
CVE-2025-2777 — Critical (CVSS 9.3): SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the…
CVE-2025-2776 — Critical (CVSS 9.3): SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the…
CVE-2025-2775 — Critical (CVSS 9.3): SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the…
CVE-2024-36394 — Critical (CVSS 9.1): SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

All CVEs affecting Sysaid →

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