CVE-2023-38057
CVE-2023-38057 is a medium-severity vulnerability in Otrs Survey with a CVSS 3.x base score of 4.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.
Key facts
- Severity: Medium (CVSS 3.x base score 4.1)
- EPSS exploit prediction: 0% (25th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-79
- Affected product: Otrs Survey
- Published:
- Last modified:
Description
An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
Frequently asked questions
- What is CVE-2023-38057?
- An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.
- How severe is CVE-2023-38057?
- CVE-2023-38057 has a CVSS 3.x base score of 4.1, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is none, integrity low, and availability none.
- Is CVE-2023-38057 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (25th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2023-38057?
- CVE-2023-38057 primarily affects Otrs Survey. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
- How do I fix CVE-2023-38057?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- When was CVE-2023-38057 published?
- CVE-2023-38057 was published on 2023-07-24 and last updated on 2026-06-17.
References
Affected products (2)
- cpe:2.3:a:otrs:survey:*:*:*:*:community:*:*:*
- cpe:2.3:a:otrs:survey:*:*:*:*:-:*:*:*
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