How severe is CVE-2023-42229?

CVE-2023-42229 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2023-42229 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (48th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2023-42229?

CVE-2023-42229 affects Zucchetti Helpdeskadvanced. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2023-42229?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2023-42229 have an EU (EUVD) identifier?

Yes. CVE-2023-42229 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-46688.

When was CVE-2023-42229 published?

CVE-2023-42229 was published on 2025-01-13 and last updated on 2026-06-17.

CVE-2023-42229

CVE-2023-42229 is a medium-severity vulnerability in Zucchetti Helpdeskadvanced with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-22.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
EPSS exploit prediction: 1% (48th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2023-46688
Weakness: CWE-22
Affected product: Zucchetti Helpdeskadvanced
Published: 2025-01-13
Last modified: 2026-06-17

Description

Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal. Arbitrary files can be created on the system via authenticated SOAP requests to the WSConnector service.

Frequently asked questions

What is CVE-2023-42229?: Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal. Arbitrary files can be created on the system via authenticated SOAP requests to the WSConnector service.
How severe is CVE-2023-42229?: CVE-2023-42229 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2023-42229 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (48th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2023-42229?: CVE-2023-42229 affects Zucchetti Helpdeskadvanced. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2023-42229?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2023-42229 have an EU (EUVD) identifier?: Yes. CVE-2023-42229 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-46688.
When was CVE-2023-42229 published?: CVE-2023-42229 was published on 2025-01-13 and last updated on 2026-06-17.

References

https://gitlab.com/daniele_m/cve-list/-/blob/main/README.md

Affected products (1)

cpe:2.3:a:zucchetti:helpdeskadvanced:*:*:*:*:*:*:*:*

More vulnerabilities in Zucchetti Helpdeskadvanced

CVE-2023-42228 — High (CVSS 8.8): Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can…
CVE-2023-42231 — High (CVSS 8.1): Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can…
CVE-2023-42232 — High (CVSS 7.5): Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal via the Navigator/Index…
CVE-2023-42227 — High (CVSS 7.5): Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal via the WSCView/Save function.
CVE-2023-42226 — High (CVSS 7.5): Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal via Email/SaveAttachment…
CVE-2023-42225 — High (CVSS 7.5): Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Directory Traversal via the…

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