How severe is CVE-2023-49943?

CVE-2023-49943 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2023-49943 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (77th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2023-49943?

CVE-2023-49943 primarily affects Zohocorp Manageengine Servicedesk Plus Msp. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2023-49943?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2023-49943 have an EU (EUVD) identifier?

Yes. CVE-2023-49943 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-53838.

When was CVE-2023-49943 published?

CVE-2023-49943 was published on 2024-01-18 and last updated on 2026-06-17.

CVE-2023-49943

CVE-2023-49943 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus Msp with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
EPSS exploit prediction: 2% (77th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2023-53838
Weakness: CWE-79
Affected product: Zohocorp Manageengine Servicedesk Plus Msp
Published: 2024-01-18
Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.

Frequently asked questions

What is CVE-2023-49943?: Zoho ManageEngine ServiceDesk Plus MSP before 14504 allows stored XSS (by a low-privileged technician) via a task's name in a time sheet.
How severe is CVE-2023-49943?: CVE-2023-49943 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2023-49943 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (77th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2023-49943?: CVE-2023-49943 primarily affects Zohocorp Manageengine Servicedesk Plus Msp. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2023-49943?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2023-49943 have an EU (EUVD) identifier?: Yes. CVE-2023-49943 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-53838.
When was CVE-2023-49943 published?: CVE-2023-49943 was published on 2024-01-18 and last updated on 2026-06-17.

References

Affected products (5)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14500:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14501:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14502:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.5:14503:*:*:*:*:*:*

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