How severe is CVE-2023-49978?

CVE-2023-49978 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2023-49978 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (53rd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2023-49978?

CVE-2023-49978 affects Oretnom23 Customer Support System. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2023-49978?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2023-49978 have an EU (EUVD) identifier?

Yes. CVE-2023-49978 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-53873.

When was CVE-2023-49978 published?

CVE-2023-49978 was published on 2024-03-21 and last updated on 2026-06-17.

CVE-2023-49978

CVE-2023-49978 is a high-severity vulnerability in Oretnom23 Customer Support System with a CVSS 3.x base score of 8.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-284.

Key facts

Severity: High (CVSS 3.x base score 8.8)
EPSS exploit prediction: 1% (53rd percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2023-53873
Weakness: CWE-284
Affected product: Oretnom23 Customer Support System
Published: 2024-03-21
Last modified: 2026-06-17

Description

Incorrect access control in Customer Support System v1 allows non-administrator users to access administrative pages and execute actions reserved for administrators.

Frequently asked questions

What is CVE-2023-49978?: Incorrect access control in Customer Support System v1 allows non-administrator users to access administrative pages and execute actions reserved for administrators.
How severe is CVE-2023-49978?: CVE-2023-49978 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2023-49978 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (53rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2023-49978?: CVE-2023-49978 affects Oretnom23 Customer Support System. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2023-49978?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2023-49978 have an EU (EUVD) identifier?: Yes. CVE-2023-49978 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-53873.
When was CVE-2023-49978 published?: CVE-2023-49978 was published on 2024-03-21 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:oretnom23:customer_support_system:1.0:*:*:*:*:*:*:*

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