CVE-2023-7337
CVE-2023-7337 is a high-severity vulnerability with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.
Key facts
- Severity: High (CVSS 3.x base score 7.5)
- EPSS exploit prediction: 1% (67th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2023-60537
- Weakness: CWE-89
- Published:
- Last modified:
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Frequently asked questions
- What is CVE-2023-7337?
- The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
- How severe is CVE-2023-7337?
- CVE-2023-7337 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
- Is CVE-2023-7337 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (67th percentile), an estimate of the probability of exploitation in the next 30 days.
- How do I fix CVE-2023-7337?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
- Does CVE-2023-7337 have an EU (EUVD) identifier?
- Yes. CVE-2023-7337 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2023-60537.
- When was CVE-2023-7337 published?
- CVE-2023-7337 was published on 2026-03-04 and last updated on 2026-06-17.
References
- https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3
- https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve
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