How severe is CVE-2024-13552?

CVE-2024-13552 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2024-13552 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (22nd percentile), an estimate of the probability of exploitation in the next 30 days.

How do I fix CVE-2024-13552?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2024-13552 have an EU (EUVD) identifier?

Yes. CVE-2024-13552 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-6247.

When was CVE-2024-13552 published?

CVE-2024-13552 was published on 2025-03-07 and last updated on 2026-06-17.

CVE-2024-13552

CVE-2024-13552 is a medium-severity vulnerability with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-285.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
EPSS exploit prediction: 0% (22nd percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-6247
Weakness: CWE-285
Published: 2025-03-07
Last modified: 2026-06-17

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

Frequently asked questions

What is CVE-2024-13552?: The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
How severe is CVE-2024-13552?: CVE-2024-13552 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2024-13552 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (22nd percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2024-13552?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2024-13552 have an EU (EUVD) identifier?: Yes. CVE-2024-13552 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-6247.
When was CVE-2024-13552 published?: CVE-2024-13552 was published on 2025-03-07 and last updated on 2026-06-17.

References

Other CWE-285 (Improper Authorization) vulnerabilities

CVE-2025-65041 — Critical (CVSS 10.0): Improper authorization in Microsoft Partner Center allows an unauthorized attacker to elevate privileges over a network.
CVE-2023-33189 — Critical (CVSS 10.0): Pomerium is an identity and context-aware access proxy. With specially crafted requests, incorrect authorization…
CVE-2022-2595 — Critical (CVSS 10.0): Improper Authorization in GitHub repository kromitgmbh/titra prior to 0.79.1.
CVE-2021-28799 — Critical (CVSS 10.0): An improper authorization vulnerability has been reported to affect QNAP NAS running HBS 3 (Hybrid Backup Sync. ) If…
CVE-2026-34048 — Critical (CVSS 9.9): Coolify is an open-source and self-hostable tool for managing servers, applications, and databases. Prior to…
CVE-2026-5412 — Critical (CVSS 9.9): In Juju versions prior to 2.9.57 and 3.6.21, an authorization issue exists in the Controller facade. An authenticated…

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