CVE-2024-13567

CVE-2024-13567 is a high-severity vulnerability with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-200.

Key facts

Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

Frequently asked questions

What is CVE-2024-13567?
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.
How severe is CVE-2024-13567?
CVE-2024-13567 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2024-13567 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (45th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2024-13567?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2024-13567 have an EU (EUVD) identifier?
Yes. CVE-2024-13567 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-9119.
When was CVE-2024-13567 published?
CVE-2024-13567 was published on 2025-04-01 and last updated on 2026-06-17.

References

Other CWE-200 (Exposure of Sensitive Information to an Unauthorized Actor) vulnerabilities

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