CVE-2024-13568
CVE-2024-13568 is a high-severity vulnerability in Wpmanageninja Fluent Support with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-200.
Key facts
- Severity: High (CVSS 3.x base score 7.5)
- EPSS exploit prediction: 0% (32nd percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2025-5904
- Weakness: CWE-200
- Affected product: Wpmanageninja Fluent Support
- Published:
- Last modified:
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Frequently asked questions
- What is CVE-2024-13568?
- The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
- How severe is CVE-2024-13568?
- CVE-2024-13568 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
- Is CVE-2024-13568 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (32nd percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2024-13568?
- CVE-2024-13568 affects Wpmanageninja Fluent Support. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2024-13568?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
- Does CVE-2024-13568 have an EU (EUVD) identifier?
- Yes. CVE-2024-13568 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-5904.
- When was CVE-2024-13568 published?
- CVE-2024-13568 was published on 2025-03-01 and last updated on 2026-06-17.
References
- https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php
- https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve
Affected products (1)
- cpe:2.3:a:wpmanageninja:fluent_support:*:*:*:*:*:wordpress:*:*
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