CVE-2024-13607

CVE-2024-13607 is a medium-severity vulnerability with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Frequently asked questions

What is CVE-2024-13607?
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
How severe is CVE-2024-13607?
CVE-2024-13607 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2024-13607 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (32nd percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2024-13607?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2024-13607 have an EU (EUVD) identifier?
Yes. CVE-2024-13607 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-51690.
When was CVE-2024-13607 published?
CVE-2024-13607 was published on 2025-02-04 and last updated on 2026-06-17.

References

Other CWE-639 (Authorization Bypass Through User-Controlled Key (IDOR)) vulnerabilities

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