CVE-2024-20401

CVE-2024-20401 is a critical-severity vulnerability in Cisco Secure Email Gateway with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-36.

Key facts

Description

A vulnerability in the content scanning and message filtering features of Cisco Secure Email Gateway could allow an unauthenticated, remote attacker to overwrite arbitrary files on the underlying operating system. This vulnerability is due to improper handling of email attachments when file analysis and content filters are enabled. An attacker could exploit this vulnerability by sending an email that contains a crafted attachment through an affected device. A successful exploit could allow the attacker to replace any file on the underlying file system. The attacker could then perform any of the following actions: add users with root privileges, modify the device configuration, execute arbitrary code, or cause a permanent denial of service (DoS) condition on the affected device. Note: Manual intervention is required to recover from the DoS condition. Customers are advised to contact the Cisco Technical Assistance Center (TAC) to help recover a device in this condition.

Frequently asked questions

What is CVE-2024-20401?
A vulnerability in the content scanning and message filtering features of Cisco Secure Email Gateway could allow an unauthenticated, remote attacker to overwrite arbitrary files on the underlying operating system. This vulnerability is due to improper handling of email attachments when file analysis and content filters are enabled. An attacker could exploit this vulnerability by sending an email that contains a crafted attachment through an affected device. A successful exploit could allow the attacker to replace any file on the underlying file system. The attacker could then perform any of the following actions: add users with root privileges, modify the device configuration, execute arbitrary code, or cause a permanent denial of service (DoS) condition on the affected device. Note: Manual intervention is required to recover from the DoS condition. Customers are advised to contact the Cisco Technical Assistance Center (TAC) to help recover a device in this condition.
How severe is CVE-2024-20401?
CVE-2024-20401 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2024-20401 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (81st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-20401?
CVE-2024-20401 affects Cisco Secure Email Gateway. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2024-20401?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
Does CVE-2024-20401 have an EU (EUVD) identifier?
Yes. CVE-2024-20401 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-18116.
When was CVE-2024-20401 published?
CVE-2024-20401 was published on 2024-07-17 and last updated on 2026-06-17.

References

Affected products (1)

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