How severe is CVE-2024-20445?

CVE-2024-20445 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2024-20445 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (36th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2024-20445?

CVE-2024-20445 primarily affects Cisco Desk Phone 9841 Firmware. In total, 24 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2024-20445?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2024-20445 have an EU (EUVD) identifier?

Yes. CVE-2024-20445 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-18160.

When was CVE-2024-20445 published?

CVE-2024-20445 was published on 2024-11-06 and last updated on 2026-06-17.

CVE-2024-20445

CVE-2024-20445 is a medium-severity vulnerability in Cisco Desk Phone 9841 Firmware with a CVSS 3.x base score of 5.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-200.

Key facts

Severity: Medium (CVSS 3.x base score 5.3)
EPSS exploit prediction: 0% (36th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-18160
Weakness: CWE-200
Affected product: Cisco Desk Phone 9841 Firmware
Published: 2024-11-06
Last modified: 2026-06-17

Description

A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 could allow an unauthenticated, remote attacker to access sensitive information on an affected device. This vulnerability is due to improper storage of sensitive information within the web UI of Session Initiation Protocol (SIP)-based phone loads. An attacker could exploit this vulnerability by browsing to the IP address of a device that has Web Access enabled. A successful exploit could allow the attacker to access sensitive information, including incoming and outgoing call records. Note: Web Access is disabled by default.

Frequently asked questions

What is CVE-2024-20445?: A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 could allow an unauthenticated, remote attacker to access sensitive information on an affected device. This vulnerability is due to improper storage of sensitive information within the web UI of Session Initiation Protocol (SIP)-based phone loads. An attacker could exploit this vulnerability by browsing to the IP address of a device that has Web Access enabled. A successful exploit could allow the attacker to access sensitive information, including incoming and outgoing call records. Note: Web Access is disabled by default.
How severe is CVE-2024-20445?: CVE-2024-20445 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2024-20445 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (36th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-20445?: CVE-2024-20445 primarily affects Cisco Desk Phone 9841 Firmware. In total, 24 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-20445?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2024-20445 have an EU (EUVD) identifier?: Yes. CVE-2024-20445 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-18160.
When was CVE-2024-20445 published?: CVE-2024-20445 was published on 2024-11-06 and last updated on 2026-06-17.

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-phone-infodisc-sbyqQVbG

Affected products (24)

cpe:2.3:o:cisco:desk_phone_9841_firmware:3.1\(1\):-:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9841_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9851_firmware:3.1\(1\):-:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9851_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9861_firmware:3.1\(1\):-:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9861_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9871_firmware:3.1\(1\):-:*:*:*:*:*:*
cpe:2.3:o:cisco:desk_phone_9871_firmware:3.1\(1\):sr1:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_conference_phone_7832_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_conference_phone_8831_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_conference_phone_8832_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_7811_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_7821_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_7841_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_7861_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_8811_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_8841_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_8845_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_8851_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_8851nr_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:ip_phone_8861_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:video_phone_8875_firmware:*:*:*:*:*:*:*:*
cpe:2.3:o:cisco:video_phone_8875_firmware:2.3\(1\):-:*:*:*:*:*:*
cpe:2.3:o:cisco:video_phone_8875_firmware:2.3\(1\):sr1:*:*:*:*:*:*

More vulnerabilities in Cisco Desk Phone 9841 Firmware

CVE-2025-20350 — High (CVSS 7.5): A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video…
CVE-2025-20351 — Medium (CVSS 6.1): A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video…
CVE-2025-20336 — Medium (CVSS 5.3): A vulnerability in the directory permissions of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and…
CVE-2025-20335 — Medium (CVSS 5.3): A vulnerability in the directory permissions of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and…
CVE-2025-20158 — Medium (CVSS 4.4): A vulnerability in the debug shell of Cisco Video Phone 8875 and Cisco Desk Phone 9800 Series could allow an…

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