How severe is CVE-2024-27301?

CVE-2024-27301 has a CVSS 3.x base score of 7.3, rated high severity. It is exploitable over local access with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2024-27301 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (24th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2024-27301?

CVE-2024-27301 affects Root3 Support App. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2024-27301?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2024-27301 have an EU (EUVD) identifier?

Yes. CVE-2024-27301 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-24525.

When was CVE-2024-27301 published?

CVE-2024-27301 was published on 2024-03-14 and last updated on 2026-06-17.

CVE-2024-27301

CVE-2024-27301 is a high-severity vulnerability in Root3 Support App with a CVSS 3.x base score of 7.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.

Key facts

Severity: High (CVSS 3.x base score 7.3)
EPSS exploit prediction: 0% (24th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-24525
Weakness: CWE-269
Affected product: Root3 Support App
Published: 2024-03-14
Last modified: 2026-06-17

Description

Support App is an opensource application specialized in managing Apple devices. It's possible to abuse a vulnerability inside the postinstall installer script to make the installer execute arbitrary code as root. The cause of the vulnerability is the fact that the shebang `#!/bin/zsh` is being used. When the installer is executed it asks for the users password to be executed as root. However, it'll still be using the $HOME of the user and therefore loading the file `$HOME/.zshenv` when the `postinstall` script is executed. An attacker could add malicious code to `$HOME/.zshenv` and it will be executed when the app is installed. An attacker may leverage this vulnerability to escalate privilege on the system. This issue has been addressed in version 2.5.1 Rev 2. All users are advised to upgrade. There are no known workarounds for this vulnerability.

Frequently asked questions

What is CVE-2024-27301?: Support App is an opensource application specialized in managing Apple devices. It's possible to abuse a vulnerability inside the postinstall installer script to make the installer execute arbitrary code as root. The cause of the vulnerability is the fact that the shebang `#!/bin/zsh` is being used. When the installer is executed it asks for the users password to be executed as root. However, it'll still be using the $HOME of the user and therefore loading the file `$HOME/.zshenv` when the `postinstall` script is executed. An attacker could add malicious code to `$HOME/.zshenv` and it will be executed when the app is installed. An attacker may leverage this vulnerability to escalate privilege on the system. This issue has been addressed in version 2.5.1 Rev 2. All users are advised to upgrade. There are no known workarounds for this vulnerability.
How severe is CVE-2024-27301?: CVE-2024-27301 has a CVSS 3.x base score of 7.3, rated high severity. It is exploitable over local access with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2024-27301 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (24th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-27301?: CVE-2024-27301 affects Root3 Support App. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2024-27301?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2024-27301 have an EU (EUVD) identifier?: Yes. CVE-2024-27301 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-24525.
When was CVE-2024-27301 published?: CVE-2024-27301 was published on 2024-03-14 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:root3:support_app:*:*:*:*:*:*:*:*

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