How severe is CVE-2024-28987?

CVE-2024-28987 has a CVSS 3.x base score of 9.1, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability none.

Is CVE-2024-28987 being actively exploited?

Yes. CVE-2024-28987 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2024-10-15, which means active exploitation has been confirmed. It should be prioritised for remediation.

What products are affected by CVE-2024-28987?

CVE-2024-28987 primarily affects Solarwinds Web Help Desk. In total, 3 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2024-28987?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.

Does CVE-2024-28987 have an EU (EUVD) identifier?

Yes. CVE-2024-28987 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-26049. It is also flagged as exploited in the EUVD (since 2024-10-15).

When was CVE-2024-28987 published?

CVE-2024-28987 was published on 2024-08-21 and last updated on 2026-06-17.

CVE-2024-28987

CVE-2024-28987 is a critical-severity vulnerability in Solarwinds Web Help Desk with a CVSS 3.x base score of 9.1. It is listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, confirming it has been exploited in the wild (added 2024-10-15). The underlying weakness is classified as CWE-798.

Key facts

Severity: Critical (CVSS 3.x base score 9.1)
EPSS exploit prediction: 93% (100th percentile)
Actively exploited: Yes — listed in CISA KEV (added 2024-10-15)
EU (EUVD) id: EUVD-2024-26049
EU exploitation: Flagged exploited in the ENISA EU Vulnerability Database (since 2024-10-15)
Weakness: CWE-798
Affected product: Solarwinds Web Help Desk
Published: 2024-08-21
Last modified: 2026-06-17

Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Frequently asked questions

What is CVE-2024-28987?: The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
How severe is CVE-2024-28987?: CVE-2024-28987 has a CVSS 3.x base score of 9.1, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability none.
Is CVE-2024-28987 being actively exploited?: Yes. CVE-2024-28987 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2024-10-15, which means active exploitation has been confirmed. It should be prioritised for remediation.
What products are affected by CVE-2024-28987?: CVE-2024-28987 primarily affects Solarwinds Web Help Desk. In total, 3 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-28987?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.
Does CVE-2024-28987 have an EU (EUVD) identifier?: Yes. CVE-2024-28987 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-26049. It is also flagged as exploited in the EUVD (since 2024-10-15).
When was CVE-2024-28987 published?: CVE-2024-28987 was published on 2024-08-21 and last updated on 2026-06-17.

References

Affected products (3)

cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*

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