How severe is CVE-2024-36078?

CVE-2024-36078 has a CVSS 3.x base score of 6.7, rated medium severity. It is exploitable over local access with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2024-36078 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (10th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2024-36078?

CVE-2024-36078 primarily affects Zammad. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2024-36078?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2024-36078 have an EU (EUVD) identifier?

Yes. CVE-2024-36078 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-35877.

When was CVE-2024-36078 published?

CVE-2024-36078 was published on 2024-05-19 and last updated on 2026-06-17.

CVE-2024-36078

CVE-2024-36078 is a medium-severity vulnerability in Zammad with a CVSS 3.x base score of 6.7. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-94.

Key facts

Severity: Medium (CVSS 3.x base score 6.7)
EPSS exploit prediction: 0% (10th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-35877
Weakness: CWE-94
Affected product: Zammad
Published: 2024-05-19
Last modified: 2026-06-17

Description

In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment and permissions of the Zammad user).

Frequently asked questions

What is CVE-2024-36078?: In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment and permissions of the Zammad user).
How severe is CVE-2024-36078?: CVE-2024-36078 has a CVSS 3.x base score of 6.7, rated medium severity. It is exploitable over local access with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2024-36078 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (10th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-36078?: CVE-2024-36078 primarily affects Zammad. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-36078?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2024-36078 have an EU (EUVD) identifier?: Yes. CVE-2024-36078 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-35877.
When was CVE-2024-36078 published?: CVE-2024-36078 was published on 2024-05-19 and last updated on 2026-06-17.

References

https://zammad.com/en/advisories/zaa-2024-04

Affected products (2)

cpe:2.3:a:zammad:zammad:6.3.0:-:*:*:*:*:*:*
cpe:2.3:a:zammad:zammad:6.3.0:alpha:*:*:*:*:*:*

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