CVE-2024-43444
CVE-2024-43444 is a high-severity vulnerability with a CVSS 3.x base score of 8.2. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-532.
Key facts
- Severity: High (CVSS 3.x base score 8.2)
- EPSS exploit prediction: 0% (30th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2024-40281
- Weakness: CWE-532
- Published:
- Last modified:
Description
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Frequently asked questions
- What is CVE-2024-43444?
- Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
- How severe is CVE-2024-43444?
- CVE-2024-43444 has a CVSS 3.x base score of 8.2, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity low, and availability none.
- Is CVE-2024-43444 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (30th percentile), an estimate of the probability of exploitation in the next 30 days.
- How do I fix CVE-2024-43444?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
- Does CVE-2024-43444 have an EU (EUVD) identifier?
- Yes. CVE-2024-43444 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-40281.
- When was CVE-2024-43444 published?
- CVE-2024-43444 was published on 2024-08-26 and last updated on 2026-06-17.
References
Other CWE-532 (Insertion of Sensitive Information into Log File) vulnerabilities
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