How severe is CVE-2024-43446?

CVE-2024-43446 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is none, integrity low, and availability none.

Is CVE-2024-43446 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (11th percentile), an estimate of the probability of exploitation in the next 30 days.

How do I fix CVE-2024-43446?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2024-43446 have an EU (EUVD) identifier?

Yes. CVE-2024-43446 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-40288.

When was CVE-2024-43446 published?

CVE-2024-43446 was published on 2025-01-27 and last updated on 2026-06-17.

CVE-2024-43446

CVE-2024-43446 is a low-severity vulnerability with a CVSS 3.x base score of 3.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.

Key facts

Severity: Low (CVSS 3.x base score 3.5)
EPSS exploit prediction: 0% (11th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-40288
Weakness: CWE-269
Published: 2025-01-27
Last modified: 2026-06-17

Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Frequently asked questions

What is CVE-2024-43446?: An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
How severe is CVE-2024-43446?: CVE-2024-43446 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2024-43446 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (11th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2024-43446?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2024-43446 have an EU (EUVD) identifier?: Yes. CVE-2024-43446 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-40288.
When was CVE-2024-43446 published?: CVE-2024-43446 was published on 2025-01-27 and last updated on 2026-06-17.

References

https://otrs.com/release-notes/otrs-security-advisory-2025-02/

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