CVE-2024-5217

CVE-2024-5217 is a critical-severity vulnerability in Servicenow with a CVSS 3.x base score of 9.8. It is listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, confirming it has been exploited in the wild (added 2024-07-29). The underlying weakness is classified as CWE-697.

Key facts

Description

ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Frequently asked questions

What is CVE-2024-5217?
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
How severe is CVE-2024-5217?
CVE-2024-5217 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2024-5217 being actively exploited?
Yes. CVE-2024-5217 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2024-07-29, which means active exploitation has been confirmed. It should be prioritised for remediation.
What products are affected by CVE-2024-5217?
CVE-2024-5217 primarily affects Servicenow. In total, 99 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-5217?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.
Does CVE-2024-5217 have an EU (EUVD) identifier?
Yes. CVE-2024-5217 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-46457. It is also flagged as exploited in the EUVD (since 2024-07-29).
When was CVE-2024-5217 published?
CVE-2024-5217 was published on 2024-07-10 and last updated on 2026-06-17.

References

Affected products (99)

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