CVE-2025-10658
CVE-2025-10658 is a medium-severity vulnerability with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-307.
Key facts
- Severity: Medium (CVSS 3.x base score 6.5)
- EPSS exploit prediction: 0% (24th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2025-30308
- Weakness: CWE-307
- Published:
- Last modified:
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Frequently asked questions
- What is CVE-2025-10658?
- The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
- How severe is CVE-2025-10658?
- CVE-2025-10658 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability none.
- Is CVE-2025-10658 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (24th percentile), an estimate of the probability of exploitation in the next 30 days.
- How do I fix CVE-2025-10658?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- Does CVE-2025-10658 have an EU (EUVD) identifier?
- Yes. CVE-2025-10658 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-30308.
- When was CVE-2025-10658 published?
- CVE-2025-10658 was published on 2025-09-20 and last updated on 2026-06-17.
References
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
- https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
- https://plugins.trac.wordpress.org/changeset/3364335/
- https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
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