CVE-2025-10696

CVE-2025-10696 is a medium-severity vulnerability in Opensupports with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-863.

Key facts

Description

OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.

Frequently asked questions

What is CVE-2025-10696?
OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.
How severe is CVE-2025-10696?
CVE-2025-10696 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2025-10696 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (10th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-10696?
CVE-2025-10696 affects Opensupports. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-10696?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-10696 have an EU (EUVD) identifier?
Yes. CVE-2025-10696 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-32431.
When was CVE-2025-10696 published?
CVE-2025-10696 was published on 2025-10-03 and last updated on 2026-06-17.

References

Affected products (1)

More vulnerabilities in Opensupports

All CVEs affecting Opensupports →

Other CWE-863 (Incorrect Authorization) vulnerabilities

Browse all CWE-863 (Incorrect Authorization) vulnerabilities →