How severe is CVE-2025-24388?

CVE-2025-24388 has a CVSS 3.x base score of 3.8, rated low severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability low.

Is CVE-2025-24388 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (15th percentile), an estimate of the probability of exploitation in the next 30 days.

How do I fix CVE-2025-24388?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-24388 have an EU (EUVD) identifier?

Yes. CVE-2025-24388 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-18393.

When was CVE-2025-24388 published?

CVE-2025-24388 was published on 2025-06-16 and last updated on 2026-06-17.

CVE-2025-24388

CVE-2025-24388 is a low-severity vulnerability with a CVSS 3.x base score of 3.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-184.

Key facts

Severity: Low (CVSS 3.x base score 3.8)
EPSS exploit prediction: 0% (15th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-18393
Weakness: CWE-184
Published: 2025-06-16
Last modified: 2026-06-17

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Frequently asked questions

What is CVE-2025-24388?: A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
How severe is CVE-2025-24388?: CVE-2025-24388 has a CVSS 3.x base score of 3.8, rated low severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability low.
Is CVE-2025-24388 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (15th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2025-24388?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-24388 have an EU (EUVD) identifier?: Yes. CVE-2025-24388 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-18393.
When was CVE-2025-24388 published?: CVE-2025-24388 was published on 2025-06-16 and last updated on 2026-06-17.

References

https://otrs.com/release-notes/otrs-security-advisory-2025-06/

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