How severe is CVE-2025-30878?

CVE-2025-30878 has a CVSS 3.x base score of 8.6, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity none, and availability high.

Is CVE-2025-30878 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (44th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2025-30878?

CVE-2025-30878 affects Joomsky Js Help Desk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2025-30878?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2025-30878 have an EU (EUVD) identifier?

Yes. CVE-2025-30878 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-9075.

When was CVE-2025-30878 published?

CVE-2025-30878 was published on 2025-04-01 and last updated on 2026-06-17.

CVE-2025-30878

CVE-2025-30878 is a high-severity vulnerability in Joomsky Js Help Desk with a CVSS 3.x base score of 8.6. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-22.

Key facts

Severity: High (CVSS 3.x base score 8.6)
EPSS exploit prediction: 1% (44th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-9075
Weakness: CWE-22
Affected product: Joomsky Js Help Desk
Published: 2025-04-01
Last modified: 2026-06-17

Description

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.2.

Frequently asked questions

What is CVE-2025-30878?: Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.2.
How severe is CVE-2025-30878?: CVE-2025-30878 has a CVSS 3.x base score of 8.6, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity none, and availability high.
Is CVE-2025-30878 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (44th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2025-30878?: CVE-2025-30878 affects Joomsky Js Help Desk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2025-30878?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2025-30878 have an EU (EUVD) identifier?: Yes. CVE-2025-30878 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-9075.
When was CVE-2025-30878 published?: CVE-2025-30878 was published on 2025-04-01 and last updated on 2026-06-17.

References

https://patchstack.com/database/Wordpress/Plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-arbitrary-file-deletion-vulnerability?_s_id=cve

Affected products (1)

cpe:2.3:a:joomsky:js_help_desk:*:*:*:*:*:wordpress:*:*

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