How severe is CVE-2025-57972?

CVE-2025-57972 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.

Is CVE-2025-57972 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (14th percentile), an estimate of the probability of exploitation in the next 30 days.

How do I fix CVE-2025-57972?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

Does CVE-2025-57972 have an EU (EUVD) identifier?

Yes. CVE-2025-57972 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-30657.

When was CVE-2025-57972 published?

CVE-2025-57972 was published on 2025-09-22 and last updated on 2026-06-17.

CVE-2025-57972

CVE-2025-57972 is a medium-severity vulnerability with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-862.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
EPSS exploit prediction: 0% (14th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2025-30657
Weakness: CWE-862
Published: 2025-09-22
Last modified: 2026-06-17

Description

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.

Frequently asked questions

What is CVE-2025-57972?: Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.
How severe is CVE-2025-57972?: CVE-2025-57972 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2025-57972 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (14th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2025-57972?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2025-57972 have an EU (EUVD) identifier?: Yes. CVE-2025-57972 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2025-30657.
When was CVE-2025-57972 published?: CVE-2025-57972 was published on 2025-09-22 and last updated on 2026-06-17.

References

https://patchstack.com/database/Wordpress/Plugin/support-ticket-system-for-woocommerce/vulnerability/wordpress-helpdesk-support-ticket-system-for-woocommerce-plugin-2-0-2-broken-access-control-vulnerability?_s_id=cve

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